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Learn the latest SymTrain platform updates to Training Plans, reporting features, and visual simulation tools.

Explore SymTrain’s hotspot enhancement to streamline the Sym creation process, boost reusability, and ensure consistency across simulations.

Design purposeful, diverse, and well-organized Sym Libraries that drive stronger results and maximize the impact of training.

In our latest Tips & Tricks session, we had a look at our updated Sym Accuracy Score and how it benefits agents and trainers.

Learn how to design effective, engaging practice environments that help agents gain confidence & improve performance.

Overview Videos are a powerful feature in SymTrain that helps agents better understand the purpose of a simulation before diving in.

Meet SymTrain’s latest solution: Connected Coach. A powerful way to integrate SymTrain into your broader tech stack.

Learn with Reece Lincoln, Chief AI Officer, how to rapidly build syms with Sym Gen AI and create targeted training plans with them.

Voices had a major enhancement with 100 new, high-quality AI voices across multiple accents, languages, tones, and personas.

In this Tips & Tricks session, discover just how fast, flexible, and creative Sym creation can be with our Sym Gen AI.